Run your entire compliance operation — hundreds of operators, dozens of clients, one platform. White-label it. Analyse it. Automate it.
Assign roles to every team member. Limit what each person can see and do. Add hundreds of operators without chaos.
| Role | Manage team | Manage clients | Create cases | Edit cases | View cases | Invite portal users |
|---|---|---|---|---|---|---|
| Owner | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Admin | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Client Manager | — | assigned only | ✅ | ✅ | ✅ | ✅ |
| Case Manager | — | assigned only | ✅ | ✅ | ✅ | — |
| Viewer | — | assigned only | — | — | ✅ | — |
Client scoping
Assign operators to specific clients. A Case Manager for Acme Corp cannot see Siemens data, ever.
Fail-secure defaults
New operators get no client access by default. Access must be explicitly granted.
Unlimited operators
Enterprise has no seat cap. Onboard your entire team without upgrade prompts.
Invite your clients to a white-label portal. They get live compliance status for their shipments. No Borderly branding. No ops overhead.
You invite a client contact by email
They set a password via the invite link
They log in to your branded portal
They see live compliance status and documents
Authenticated accounts
Client contacts have persistent logins — not one-time links. Works like a real product.
Org-scoped access
Each portal account sees only their own organisation's cases. No data leakage.
Agency branding
Your logo, your primary colour. The portal looks like yours, powered by Borderly.
Portal invitations and compliance notifications reach clients from you, not Borderly. Configure once, applies everywhere.
Before
From: Borderly via Borderly <notifications@latitude10.tech>
Subject: You have been invited to Acme Forwarding's portal
After (Enterprise)
From: Acme Forwarding <notifications@acmeforwarding.com>
Subject: You have been invited to Acme Forwarding's portal
Requires Resend domain verification for your sending domain. Contact support to set up.
See the health of every client's export pipeline at a glance. Spot blockers before they escalate.
12
Clients
148
Total Cases
89
Ready
23%
Avg Readiness
| Client | Cases | Ready | Blockers | Avg Readiness |
|---|---|---|---|---|
| Maersk DE | 34 | 28 | 0 | 94% |
| Flexport EU | 22 | 16 | 3 | 72% |
| Zara Logistics | 18 | 10 | 7 | 55% |
Available at /platform for OWNER and ADMIN roles on Enterprise.
Define a reusable package of required documents and compliance rules. Assign it to a client once — every new case they create is pre-configured automatically.
Template: EU Textiles Export
Assigned to 4 clients
New case created by client
Required documents auto-created:
Encode expertise
Stop telling each client what documents they need. Build it once as a template.
Instant consistency
Every new case from an assigned client starts with the right requirements — zero manual setup.
Upload a CSV or send a JSON payload with up to 500 client organisations. They're created, linked to your agency, and ready for case creation in seconds.
# POST /api/clients/bulk with CSV
name,email,country_code
Maersk Germany GmbH,ops@maersk.de,DE
Flexport EU B.V.,ops@flexport.eu,NL
Zara Logistics SL,compliance@zara.es,ES
# Response
{ "created": 3, "clients": [ ... ] }
Enterprise pricing is based on four variables: a platform base fee, the number of operators on your team, the number of client organisations you manage, and the volume of export cases you create each month. Use the matrix below to estimate your plan.
Platform base
$499 / moAccess to all Enterprise features. One flat fee regardless of usage.
Operators (seats)
$18 / seat / moTeam members who log in to manage cases and clients. Scales with your headcount.
Client orgs
$12 / client / moCompanies whose shipments you manage. Grows as you win new business.
Export cases
$3 / caseEach new export shipment created. Aligns your cost with transaction volume.
| Scenario | Operators | Clients | Cases / mo | Est. / month | Per case |
|---|---|---|---|---|---|
Regional broker A customs broker managing a focused client book with a lean team. | 8 | 15 | 80 | $1,063 | $13 / case |
Mid-size forwarder A freight forwarder with dedicated compliance teams per trade lane. | 35 | 60 | 400 | $3,049 | $8 / case |
Large agency Enterprise forwarder running global operations with hundreds of operators. | 120 | 200 | 1500 | $9,559 | $6 / case |
Your numbers Adjust the sliders to match your operation. | $1,669 | $11 / case |
Formula: Base $499 + (18 × operators) + (12 × clients) + (3 × cases)
All figures are estimates. Annual billing discounts and volume tiers available — contact sales.
Enterprise is available now. Upgrade from your billing settings or talk to us to get started.